Today I’m announcing two milestones: our $20 million Series A, led by Menlo Ventures, with participation from Sequoia Capital, Felicis Ventures, Snowflake Ventures, and Databricks Ventures — and Kai, our first product, a superintelligent AI co-worker for customer success.

Most people don't want more control. They want better outcomes.

We've spent decades using technology to automate customers away from us. It's time to use technology to bring them closer. Agency is building the future of how businesses engage with their customers.